Official Communications & Corporate Helpdesk

How Can We Help You?

Connect directly with our corporate engineering teams, submit enterprise project inquiries, or reach the technical support desk for our proprietary platform, Telescomap.

Enterprise Inquiries

Official Corporate Email

For prospective clients, corporate partnerships, technology consulting, and enterprise software agreements.

Direct Telephone Line

Company Phone Line

Official telephone contact for developer verification, partner communications, and immediate corporate inquiries.

In-House Products

Telescomap Support

Dedicated technical support for users and advertisers on our Telescomap PropTech platform: account access, mobile app troubleshooting, and listing assistance.

Legal & Governance

Privacy & Data Rights

Dedicated channel for exercising data subject rights, personal data inquiries, and regulatory compliance.

Corporate Identity & Government Registration

Telescotech for Programming and Information Technology L.L.C.

Registered Egyptian limited liability enterprise governed under Investment Law No. 72 of 2017 and Companies Law No. 159 of 1981.

Commercial Registry (C.R.) No. 313189 — Cairo Investment Office
Unified Enterprise ID 10530-01003-13189
Registered Legal Headquarters Office 1A, Apt 5, Bldg 4, El-Obour Buildings, Salah Salem Rd (next to Republican Guard House), 7th Floor, Heliopolis, Cairo, Egypt
Operating Hours Sunday – Thursday: 9:00 AM – 5:00 PM (GMT+2)

Account & Data Deletion Request

Under Apple App Store Guideline 5.1.1(v) and Google Play User Data policies, registered users of our applications (including Telescomap) have the right to request the complete and permanent deletion of their account and all associated data.

To permanently delete your account, click the button below to submit a verified deletion request from your registered email address, or email contact@telescotech.com directly with your registered phone number/username. Your account and personal data will be completely purged within 30 days.

Submit Account Deletion Request

Notice for Telescomap Advertisers Regarding Verification Documents

Important Security Notice: Please do not send identity documents by email unless specifically requested through an official verification process. All advertiser and business verification materials must only be submitted through the authenticated in-app verification flow to ensure automated zero-storage deletion.

Response Time & Resolution Protocol

Inquiries are acknowledged within 24 to 48 business hours (Sunday through Thursday, 9:00 AM – 5:00 PM GMT+2). For critical corporate server outages under active SLA agreements, contact your dedicated emergency account engineer directly.